Healthcare Conflict Management, LD.2.40

Sometimes it can be downright inconvenient to attend a workshop. Let's face it: your organization is filled with busy people who are focused on delivering safe, quality health care. Finding time to gather them for training can be a challenge. E-learning has become a well-established method to get the same critical knowledge and skills out to a broad audience in a cost-effective manner.

The program is well done, from the graphics to the content. The five conflict handling modes are utilized, and explained, well in the program. I like the tests because they can't be completed unless one really participates in the program.
Hospital Chief Learning Officer

LD.2.40 conflict management workshop for hospitals

Introducing Beyond the Rock and the Hard Place: How to Deal with Conflict More Effectively, our popular keynote and workshop regarding conflict negotiation, now available in an e-learning format. Participants gain practical insights to more easily manage, or even avoid, future conflicts. All they need to tap into this learning is a web browser connected to the Internet.

Conflict is an inevitable issue when people are involved. We don't have to enjoy conflict but our ability to successfully deliver safe and quality care can depend on how we navigate conflict.

We invite you to bring this critical learning to your entire organization through e-learning. Each participant will wrestle with real world conflict, including conflict handling modes that can help get beyond the typical ways they may naturally approach conflict situations. They will learn specific skills for how to walk through a conflict, along with insights on how to make sure the conflict discussion doesn't fuel yet additional conflict.

I found the methodologies and systemic approach really interesting for dealing conflict. The two dimensional model of conflict handling behavior was new to me. I was able to relate myself with the five conflict handling modes. I thoroughly enjoyed the e-learning workshop!

Sandeep

The e-learning includes quizzes to make sure the learning is truly understood. A certificate of completion is only available with a passing score on the final quiz.

For hospitals, this e-learning workshop can be a key component of your strategy to comply with the Joint Commission Leadership Standard LD.2.40.

There are three types of e-learning licenses available:

	Single user license
	3-pack license
	Site license

One named user, unlimited access. Price: $149.
Three named users, unlimited access. Price: $395
Unlimited access for your entire organization. First year price: only $2,995. Only $995 each year after that, with no long-term commitment requirerd.

You can access the learning over the Internet. Alternatively, if you purchase the site license option we can send you a CD that can be used locally, accessed from your intranet, or added to your learning management system.

Click here to purchase a single user or 3-pack license from our e-learning system.

You don't have to be a computer wizard to benefit from an e-learning offering. You will find our learning system very easy to use. Each step of the learning is narrated by Andy Kaufman, allowing it to be the next best thing to experiencing the material live.

The benefits of e-learning include:

	Individual training costs are considerably less than instructor-led workshops.
	Participants learn at their own pace, as their schedule allows.
	You can bring new employees up to speed quickly.
	A site license is much less expensive than holding multiple on-site training.
	Learners can review topics to update their knowledge, any time, anywhere.
	You avoid travel costs and time away from the office.

Here are popular options for bringing this conflict management e-learning into your facility:

	Site license allowing as many people in your organization benefit from the learning as you want, all for one annual price..
	Individual licenses for selected people. You can start with this option and upgrade to a site license at any time.
	Combine e-learning with an onsite session. You could bring Andy in for a keynote or training sessions and then make the e-learning available as a reinforcement or for those who were not able to attend the onsite session.
	Have e-learning participants take the Thomas-Kilmann Conflict Mode Instrument. The e-learning module gives them insights on how to interpret their scores.

Do you have a question about this e-learning workshop? Contact us today! We will explore your needs to see how we can help you achieve your goals of improving the way conflict is managed in your facility.